Want to talk to a real person with a great phone voice and attitude? Give us a call.

Hartness Home-goods Support

<p>While you can save your card or payment info in your account, that information isn&#x2019;t stored on our servers and only with our payment processor.</p>

While you can save your card or payment info in your account, that information isn’t stored on our servers and only with our payment processor.

Do you keep my payment information on file?

Account Information

How long will it take for me to receive my order?

How do I change my shipping address?

How do I track the status of my order?

Do you ship outside of the US?

Will my items come in one package?

Can I use a coupon code and also receive free shipping on my order?

Orders and Shipping

How do I create an account?

Do you charge sales tax?

Uh oh! I entered the wrong shipping information when I placed my order. Can you help?

Can I change or cancel an order after I've placed it?

Can I pre-order an item?

Do you accept Venmo?

What is your return or exchange policy?

I received the wrong item, what do I do?

My order arrived damaged. What do I do?

Where should I mail my return?

Returns and Exchanges

Purchase Information

Do you keep my payment information on file?Updated 19 days ago