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Hartness Home-goods Support

<p>Yes! We do offer pre-orders on some items. When a product offers a pre-order option a specific button stating the product can be pre-ordered is shown instead of the normal add to cart or buy it now button.</p>

Yes! We do offer pre-orders on some items. When a product offers a pre-order option a specific button stating the product can be pre-ordered is shown instead of the normal add to cart or buy it now button.

Can I pre-order an item?

Purchase Information

How long will it take for me to receive my order?

How do I change my shipping address?

How do I track the status of my order?

Do you ship outside of the US?

Will my items come in one package?

Can I use a coupon code and also receive free shipping on my order?

Orders and Shipping

How do I create an account?

Do you keep my payment information on file?

Account Information

Do you charge sales tax?

Uh oh! I entered the wrong shipping information when I placed my order. Can you help?

Can I change or cancel an order after I've placed it?

Do you accept Venmo?

What is your return or exchange policy?

I received the wrong item, what do I do?

My order arrived damaged. What do I do?

Where should I mail my return?

Returns and Exchanges

Can I pre-order an item?Updated 2 months ago