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Hartness Home-goods Support logo

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Returns and Exchanges

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Do you charge sales tax?

Only because it makes the states and uncle Sam happy.

Uh oh! I entered the wrong shipping information when I placed my order. Can you help?

Let us know as soon as possible via email or our support portal and we’ll change that for you before its shipped out.

Can I change or cancel an order after I've placed it?

Sure can! As long as your order hasn’t been shipped, we can cancel and refund your order.

Can I pre-order an item?

Yes! We do offer pre-orders on some items. When a product offers a pre-order option a specific button stating the product can be pre-ordered is shown instead of the normal add to cart or buy it now button.

Do you accept Venmo?

Yes! We now accept Venmo as a method of payment. Just follow the normal checkout flow and select PayPal as your checkout method. Once you review your order (very last step before placing your order) the option to select Venmo as your payment will app