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Hartness Home-goods Support

<p>We know that you&apos;re excited about receiving your gifts or one of our latest scents. That&apos;s why we&apos;ve got our awesome <a href="https://hartnesshomegoods.com/shipment-tracking/">shipping tracking page</a>. You&apos;ll also receive an email once your package is shipped.</p>

We know that you're excited about receiving your gifts or one of our latest scents. That's why we've got our awesome shipping tracking page. You'll also receive an email once your package is shipped.

How do I track the status of my order?

Orders and Shipping

How long will it take for me to receive my order?

How do I change my shipping address?

Do you ship outside of the US?

Will my items come in one package?

Can I use a coupon code and also receive free shipping on my order?

How do I create an account?

Do you keep my payment information on file?

Account Information

Do you charge sales tax?

Uh oh! I entered the wrong shipping information when I placed my order. Can you help?

Can I change or cancel an order after I've placed it?

Can I pre-order an item?

Do you accept Venmo?

What is your return or exchange policy?

I received the wrong item, what do I do?

My order arrived damaged. What do I do?

Where should I mail my return?

Returns and Exchanges

Purchase Information

How do I track the status of my order?Updated a year ago