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Hartness Home-goods Support

<p>Depending on the size and shape of your items ordered, they may be split into multiple packages. However, we do our very best to keep multiple packages to a minimum. You&#x2019;ll love it, and so will the Earth!</p>

Depending on the size and shape of your items ordered, they may be split into multiple packages. However, we do our very best to keep multiple packages to a minimum. You’ll love it, and so will the Earth!

Will my items come in one package?

Orders and Shipping

How long will it take for me to receive my order?

How do I change my shipping address?

How do I track the status of my order?

Do you ship outside of the US?

Can I use a coupon code and also receive free shipping on my order?

How do I create an account?

Do you keep my payment information on file?

Account Information

Do you charge sales tax?

Uh oh! I entered the wrong shipping information when I placed my order. Can you help?

Can I change or cancel an order after I've placed it?

Can I pre-order an item?

Do you accept Venmo?

What is your return or exchange policy?

I received the wrong item, what do I do?

My order arrived damaged. What do I do?

Where should I mail my return?

Returns and Exchanges

Purchase Information

Will my items come in one package?Updated 19 days ago